Frequently Asked Questions

Q. Is your jewellery waterproof and sweatproof?

A. Yes, you can wear it anywhere (swimming, gym, jogging etc.) and it wonโ€™t tarnish.

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Q. Will my jewellery fade over time?

A. No! Give it an occasional clean with a microfibreย cloth to remove any daily grime build up, and it will look as good as new.

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Q. Does your jewellery cause skin conditions or irritation?

A. No. Our jewellery is made from stainless steel and/or titanium and where applicable has a silver or gold plating or PVD finish. None of these materials are linked to skin irritation amongst the general population.

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Q. Do you offer a guarantee for your jewellery?

A. Yes! All our jewellery has a lifetimeย guarantee. See our returns policyย if you encounter any problems.

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Q. Can I have my money back if I change my mind?

A. Yes, you can. You have 14 days from receipt of your jewellery to let us know if you want to return it for a full refund. Details of how to process a return can be foundย here.

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Q. Do you ship abroad?

A. Yes, we do, there may be a small charge at checkout.

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Q. How long does it take to receive my jewellery?

A. We aim to get your jewellery to you the next working day. Our delivery window is 1-3 working days for UK addresses.